Introduction to Customer Service

Good customer service can make the difference to any business that deals with the public. How to provide outstanding customer service does not come easily to everyone but it can be learned. Whether it is soft skills to handle angry customers or communication skills, there are many tips that can help you improve your employability. […]

Good customer service can make the difference to any business that deals with the public. How to provide outstanding customer service does not come easily to everyone but it can be learned. Whether it is soft skills to handle angry customers or communication skills, there are many tips that can help you improve your employability. Get hired this holiday season by being prepared to dazzle!

Instructor: Susanne Urbina

Location: 107, 80 McKenney Ave, St. Albert

Refund Information:

Cancellations: St. Albert Further Education reserves the right to cancel any class. A full refund will be issued for all cancelled classes.

Withdrawals, Transfers & Refunds: To withdraw from a class for a refund: • More than 7 days notification – full refund • Less than 7 days notification – credit voucher less 25% After class begins – no refund or credit Refunds may take up to four weeks to process. Refunds will not be issued for non-attendance. Classes will not be canceled due to severe weather.

Please note: Times and locations are subject to change

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Tickets

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CSF22
$ 30.00
8 available

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